FAQ

How long is the shipping process?

Shipping ranges from 10-20 days from the day you placed your order. We try to do our best to minimize any unnecessary shipping delays. Check your email after purchasing for mor information regarding tracking number etc. 

What happens if the product I receive is faulty/broken?

Please contact us as soon as you notice that the received item is faulty or broken. We will try to do our best to resolve the issue. Worst case scenario, you will be issued a full refund. 

What about international taxes and duties?

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to Dominity nor are they set by Dominity rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.

Where do you ship?

We ship worldwide!